Here for your next game

Game support

Need a hand with an Alien Tech game? Tell us the game name, platform and game version first, then describe what you need help with.

For gameplay, technical help or privacy requests, email gamesupport@alientechservices.com.

Email game support

What to include

The game name, platform and game version.
Your device model and operating system version.
What happened, what you expected, and the steps that led to the issue.
A screenshot if it helps explain the problem, with private information removed.

Gameplay and technical help

Stuck on a control or running into a problem? Tell us which game you are playing and where it happens. The same support address is the place to start as our collection grows.

Payments and purchases

If your question concerns a purchase, email payments@alientechservices.com. Include the game name, platform and a short description of the issue. The store that processed a payment handles its payment and refund tools.

Please do not email passwords, complete purchase tokens, access codes, payment card details or sensitive personal information. If support needs an order reference, share only the store order number.

Privacy requests

Include the game name when requesting help with privacy or data deletion. We will use your request details to identify the relevant developer-held records.

For a privacy or deletion request, contact gamesupport@alientechservices.com and include the game name. We will use the request details to identify the relevant developer-held records.